Proximus or Telenet: which to choose?
Proximus and Telenet are Belgium's two largest internet operators. Proximus historically runs the copper network and is rolling out fibre; Telenet relies on its cable network, present mainly in Flanders and part of Brussels. The choice starts with what is available at your address.
| Provider | Plan | Price | Key points | View plan |
|---|---|---|---|---|
 ProximusCheapestPartner |
Internet Light | €39.99/month |
| View plan |
ProximusPartner |
Internet Go Fiber | €59.99/month |
| View plan |
ProximusPartner |
Internet Mega Fiber | €64.99/month |
| View plan |
ProximusPartner |
Internet Giga Fiber | €77.99/month |
| View plan |
 Telenet |
Internet Basic | €56/month |
| View plan |
Telenet |
Internet Standard | €56/month |
| View plan |
Telenet |
Internet Turbo | €76/month |
| View plan |
Prices and features surveyed on August 31, 2026. They may have changed since. Always check the offer on the provider’s website before signing up.
Two networks, two logics
Proximus is the incumbent. Its network covers the whole country in VDSL and it is progressively deploying fibre, starting with dense areas. Where fibre has arrived, its offers become symmetrical in a way cable is not.
Telenet built its offer on the cable television network, whose footprint is concentrated in Flanders and part of Brussels. Cable delivers excellent download speeds, but its architecture structurally constrains upload.
The practical consequence: if you download and watch video, the two are equivalent. If you send a lot of data — remote work, backups, streaming out — the gap tilts towards fibre.
What separates them beyond the technology
Both sell bundles combining internet, television and mobile, with comparable bundling discounts. The price gap at equivalent service is rarely decisive; promotional campaigns move it more than the list prices do.
Television content is a genuine differentiator, particularly on sports rights, which move as rights cycles are reallocated. If you follow a specific competition, check its availability rather than assuming.
Both groups also run secondary brands: Scarlet for Proximus, BASE for Telenet. Those brands sell lower prices on the same infrastructure, with fewer ancillary services.
Our verdict
In most cases you do not choose — your address does. Where both are available, Proximus takes the lead on upload speeds once fibre is connected, while Telenet stays competitive on download at a contained price. Check coverage before comparing tariffs.
Frequently asked questions
Is Telenet available in Wallonia?
Essentially not. The Belgian cable networks grew out of local television distribution and consolidated into two geographically separate groups: one serving Flanders and part of Brussels, the other Wallonia and another part of Brussels.
Which one has better customer service?
We do not publish satisfaction scores, because the available barometers diverge too much by method to separate two operators of this size. Where a dispute is not resolved, the Belgian telecom ombudsman can be contacted free of charge.
Can I switch easily from one to the other?
Yes, through the Easy Switch procedure, which the operator you are joining runs on your behalf. It coordinates the cancellation and the changeover so the service is not interrupted between the two contracts.
Are Scarlet and BASE really cheaper?
They sell lower prices on the same physical infrastructure as their parent, with fewer ancillary services: less television content, fewer bundling options, thinner support. For a household that only wants connectivity, that trade can be worth it.